Assistance with Travel or Travel Arrangements – Supporting Independence on the Move

At Helen’s Disability and Daycare Service, we understand that being able to travel safely and confidently is an important part of living independently. Our Assistance with Travel or Travel Arrangements support helps participants get where they need to go — whether it’s to appointments, social outings, education, or community activities — while feeling comfortable and supported every step of the way.

 What We Do

We provide safe and reliable transport assistance for NDIS participants who are unable to use public transport independently. Our services are flexible and designed to suit your schedule, preferences, and personal goals.

Our transport support includes:

• Pick-up and drop-off for appointments, programs, and activities

• Transport to and from work, study, or volunteer placements

• Support for shopping trips, social events, and recreation

• Assistance with travel training to build confidence in public transport

• Help with planning safe and accessible travel routes

Whether you need regular transport or occasional trips, we’ll make sure you get where you need to go — safely, on time, and with friendly support.

 Our Approach

We focus on independence, comfort, and consistency. Our trained support staff build trust with each participant to ensure travel feels stress-free and enjoyable.

We provide:

• Door-to-door assistance with a caring and professional attitude

• Accessible and well-maintained vehicles

• Qualified drivers with appropriate safety and first-aid training

• Support for participants to develop travel skills and confidence over time

Our goal is to make travel easy — while encouraging participants to become as independent as possible in their daily routines.

Where We Provide Support

We provide transport and travel assistance across Reservoir and surrounding northern suburbs of Melbourne. Services can be one-on-one or part of a broader community participation plan.

You can use your NDIS funding for travel under Assistance with Travel/Transport Arrangements (Category 2: Core Supports) — helping you stay connected to your community, employment, and essential appointments.

Why Choose Helen’s Disability and Daycare Service?

With a strong background in community access and personal support, Helen’s Disability and Daycare Service provides reliable, caring, and person-centred transport assistance.

We’re committed to:

• Safe and dependable travel every time

• Respectful and friendly support workers

• Clear communication with families and coordinators

• Helping participants explore and engage with their community

We don’t just drive — we support your journey toward independence